The project aimed to ensure organizational development, model key business processes, develop KPI, the motivation system, onboarding, and carry out database management processes.
მიმდინარე
დასრულებული
PROJECT PROCESS
01
Diagnosis
Analysis of organizational structure, internal resources and capabilities
02
Strategy
Develop a long-term strategic plan for the organization with the management team
03
Business processes
Business process analysis and modeling
06
Indicators
Development of indicators, evaluation and motivation system
05
Business requirements
Develop the business requirements required to build the system
04
Onboarding process
Creating a unified client registration/onboarding process, standard, and system
Consequently, it has proved possible to:
- Formulate a long-term strategic plan along with the management team;
- Develop well-functioning motivation system for the organisational units;
- Ensure that, with the help of modeled business processes, employees are fully aware of the proper sequence of procedural steps and the need for their involvement;
- Carry out the customer onboarding process for all service channels in the company;
- Determine customer identification levels and the document list necessary for them;
- Formulate business requirements helping company customers to develop the registration/onboarding system;
- Enable the company to include all necessary information in the single database with the help of the system.
